Our Fees for Claims Management Services
At Livingston Carnegie, we are committed to transparency and ensuring our customers understand the costs associated with our services. Our fees are calculated as a percentage of the compensation we recover for you, with clear caps in place to ensure fairness. Below is a breakdown of our fee structure:
How We Calculate Fees
- Percentage-Based Fees: Our charges are based on the total redress awarded for your claim.
- Caps on Fees: We adhere strictly to the Financial Conduct Authority (FCA) regulations, ensuring our fees do not exceed the maximum percentage rate or the maximum total charge for your compensation band.
- VAT Inclusive: All our fees include VAT, so there are no hidden charges.
Examples of Our Fees
Here are some examples to help illustrate how our fees are calculated:
- If you are awarded £1,000 in compensation, our fee would be £300 (30%).
- If you are awarded £10,000, our fee would be £2,500 (25%).
- If you are awarded £50,000, our fee would be £7,500 (15%).
Important Information
- Alternative Options: You are not required to use our services to pursue your claim. You can present your claim directly to the person against whom you wish to complain or to the relevant statutory ombudsman or compensation scheme for free.
- No Faster or Better Outcome: Using our services does not guarantee a faster resolution, better prospect of success, or more favourable outcome than if you were to pursue the claim independently.
If you have any questions about our fees or would like more information, please contact us at:
Livingston Carnegie Claims Management Services
[Phone Number] | [Email Address] | [Contact Us Page Link]
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